Alternatively, you can call the Qantas Frequent Flyer Service Centre regarding membership enquiries between the hours of 7am and 7pm (AEST) Monday to Saturday or 9am and 5.30pm (AEST) Sunday and speak to one of our consultants. Please have your Frequent Flyer number and PIN available when calling.
(outside Australia - call charges apply)
For your Frequent Flyer account security, we are unable to change or provide specific account information via email or in writing. For all flight and travel booking enquiries please visit Qantas.com.